Privacy Policy

Lotus365 India is committed to safeguarding your privacy. This Privacy Policy outlines how we gather, manage and utilize your personal information every time you access or use our services. We’re committed to making sure your data is safe and secure. Read the policy attentively to understand how we handle your personal data.

Information We Collect 1.1. Personal Information We can gather your personal information in the process of registration or when you use our service like names, contact information such as birth date, address and payment details. We only gather the details we require to provide our services, and to comply with the law.

1.2. Usage Data : We gather automatically certain details about your use of the platform along with your activities on our platform. It includes information about your IP address device’s model as well as your browser’s information along with your patterns of browsing. These data help us improve our services and to enhance our user’s experience.

Information Use: 2.1. Providers of Services: The data we collect can be used to improve and enhance our services. This involves processing transactions, confirming the identity of customers and offering customer service. Information you provide may be used to contact you with news, promotions, and other pertinent information.

2.2. Personalization: Your information may be used to tailor your service, make it more personalised to your preferences and to offer you customized content and suggestions.

2.3. Conformity with legal Obliges: We can make use of your personal information to ensure compliance with the applicable laws, regulations, and obligations. This includes anti-money laundering.

Data Sharing and Dissemination: 3.1. Third-Party Services Providers. We could employ trusted third-party service providers to deliver our services. This includes payment processors and identification verification providers. These companies are allowed access to your personal information in order to perform their tasks. They also have contract obligations to safeguard your privacy.

3.2. Legal Requirements. We could be required to share your personal information pursuant to law, legal process or government requests. We may share your information to safeguard our rights, safety, or property and the safety of our users and other third parties.

Data Security Secure Measures We implement industry-standard security measures to guard personal information from unauthorised access and modification, as well as disclosure or destruction. This includes encryption, firewalls and access control.

4.2. Responsibilities of the User – Even though we employ security measures that are appropriate but you are still responsible for ensuring you are secure with your personal account. This means using secure authentic login credentials, which are secure and not sharing your account details.

Data Retention: Time of Retention Your personal information is stored for the time required to fulfill the objectives stated in the Privacy Statement except when a different retention period is mandated by law.

5.2. Account Closure: We’ll remove or anonymize all your personal information if you request us to delete or anonymize it, unless law requires us to keep certain details.

Cookies and related techniques: 6.1. Cookies: We employ cookies or similar techniques to enhance the user experience and offer you features that are personalised. Cookies are text-based files we save on your device to monitor your actions, track your preferences, and enhance our services.

6.2. Disabling cookies are able to modify your cookie preferences within the settings of your browser. Be aware that turning off cookie functionality could limit certain functions and features of our platform.

Third-Party Links:

Lotus365 India may provide links to sites or services run by third parties and are not under the control of Lotus365 India. These websites are not our responsibility and we cannot assume any liability regarding their policies on privacy or contents. Check out the privacy policies of these websites prior to providing any personal data.

Children’s Privacy:

Our services are only accessible to people who are over 18 or have reached the the legal drinking age in their respective country. We do not knowingly collect details about children’s personal information. We will erase any information we obtain from children that is not their own immediately after becoming conscious of the fact that it has been done.

Updates to Privacy Policy:

This Privacy Policy can be modified at anytime. The changes will be in effect as soon as we post the updated policy on our website. Be sure to check this policy frequently to ensure that there are no changes.

Contact our Customer Support department if you have any concerns or queries regarding our Privacy Policies, or our Privacy practices. We will respond in the shortest time possible.

When you sign up for our service you agree that you have read, understood, and agreed to the policies described in the Privacy Policy. If you continue with our products, you agree to any updates or modifications that are made to this policy.